From the murderous HAL 9000 in 2001: A Space Odyssey to the menacing AUTO in Pixar’s masterpiece WALL-E, AI has been a bogeyman in popular culture for decades. And while we don’t live in a fictional, AI-driven apocalypse like in Terminator (at least not yet), the anxiety that many workers have of the technology being a job-stealer is real. Employment anxiety is just one of the many impediments organizations face with AI implementation, according to consultants and finance leaders. These experts, who either gave presentations or spoke directly with CFO Brew at Gartner’s CFO & Finance Executive Conference in May, said that buy-in from employees is as important as the technology itself for AI implementation to succeed. “Ultimately, for any system implementation or new technology, it’s important that you bring people along,” Erik Zhou, chief accounting officer of Brex, told CFO Brew. “One of the biggest things is [when] you add in a system, it’s a shiny tool, you have to make sure that you do the change management right, and you have to make sure that these folks—that may have been using a different tool, or a different method, or a different process, for however long they’ve been in the function—that they have the capability to learn something new and do something potentially very differently.” For more on creating AI buy-in from your team, click here.—AZ |