While Erica Gessert, the CFO of Upwork, has been on the finance teams of some big household name brands including PayPal and Sprint, this is her first time in the CFO chair. Gessert describes herself as an operational CFO, who oversees everything “end to end, from product and production to delivery, adoption, and financial outcomes.” CFO Brew asked her about prioritizing revenue streams, preparing for a possible recession, and how AI is impacting her industry. How is being the CFO of Upwork different or similar to your role at PayPal? One of the things that attracted me to Upwork from PayPal is that they are two-sided networks. Upwork’s a marketplace. PayPal is what we call a network, but it has two sides: merchant and consumer. [At Upwork], it’s client and knowledge worker or talent. That’s where the similarities end. Keep reading.—JK |