You know you’ve made it when you’re verb material. Google it. I’ll Uber there. Let me just Venmo you. With over 2 billion guest arrivals since its inception, Airbnb, the travel company that upended the very idea of a hotel, has been approaching verb status for some time. In the event that you need at least one former president to have used your product before you’ve really made it, the company checks that box, too. Barack Obama thinks he gave his first Airbnb host five stars. But the verb thing. It's a rarefied and lucrative territory that just about any major company is (at least privately) angling towards. And maybe that’s why last week’s debut of Airbnb’s next chapter put verb ambitions front and center, proclaiming: “Now you can Airbnb more than an Airbnb.” Or, as CEO Brian Chesky put it: “Basically, it’s the Airbnb of anything.” The company unveiled a spate of new features that, indeed, majorly expand the company’s potential reach, branching out from homes and apartments to experiences and services. Now, you can “Airbnb” in-home meals from professional chefs, appointments with personal trainers, or hair and makeup teams ahead of big events through the company’s newly revamped app. Everything’s been launched, but actually getting everything firing on all cylinders will take some time. Airbnb’s recent experience can be instructive for CFOs looking to guide a strategic pivot at their organization. Keep reading about Airbnb’s new strategy here.—NP |