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The last time we wrote a recap of the year in finance and accounting tech (2023’s version), it wouldn’t have taken a rocket scientist (or member of the C-suite) to guess what it was about. Generative AI was the name of the game.
And when we polled CFOs about what tech trends they expected to see in 2024, everyone mentioned AI, but they were starting to see through the AI-hype glasses that fogged up in 2023.
“I hope that 2024 will get us beyond the current AI hype and closer to appropriate utilization of AI,” Ben Taylor, former CFO at Exscientia, told CFO Brew back in January 2024. “CFOs should be looking for areas where AI can optimize their operational goals.”
Proof of concept. CFOs were right about the changing tone of AI talk. In 2024, those two letters, AI, were greeted with three more: ROI.
By the end of 2024, it’s become clear that companies increasingly need to show proof of concept to justify their rampant AI spending. That narrative was building throughout the year, but it started to really crystallize in the final months of 2024, as tech power players investing heavily in AI reported stellar earnings while the market yawned.
“I think we’re getting to the point where AI enthusiasm and potential is not enough. These companies…are not quite delivering the growth that is priced into them,” Ross Mayfield, investment strategist at Baird Private Wealth Management, told CNBC, in reference to tech companies like Microsoft and Meta.
For more on tech in 2024, click here.—NP
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